Ma Cobb's Hat Shoppe

I am in Canada and ship with CanadaPost (they are often pricey, but are surprisingly reliable). I get to the post office just about every day that it's open (weekdays), and usually mail items within a day or two after payment has cleared (due to the handmade nature of my items, special orders will probably take a bit longer before they are shipped). I will contact you once I have recieved your order and let you know when it will be shipped out. That way you will know approximately when you can expect the package to arrive. All shipping costs include a nominal handling fee in order to cover shipping supplies (boxes, envelopes, straw ;), bubble mailers, etc).

Orders through Etsy: Please make sure that both your Paypal and your Etsy addresses are up to date! If these two addresses are different please let me know which one you would like me to ship to. If you don't specify I will just ship to the address that you enter when you are checking out on etsy, as that is usually the more up-to-date (and preferred) address. I will no longer be contacting buyers to find out which address is preferred (because that just delays the shipment of your items, and so far in my experience the Etsy address has always been the preferred shipping address when the two differ). So please be sure that your etsy address is where you want your item(s) shipped. :)

If you have any questions or requests regarding shipping, please contact me before ordering. Either convo me, or email me at fadingendlessly[at]gmail[dot]com. I'm usually happy to rush orders whenever possible, and investigate faster shipping methods if necessary, so please convo or email me with any requests.

SHIPPING WITHIN CANADA:

For packages within Canada I ship via CanadaPost expedited which takes approximately 2-10 days depending on your location (shipping is quicker in and around Ontario, but the more remote you get the longer it takes). If you would like me to ship via regular parcel (takes a bit longer, but also a bit cheaper) please let me know and I'll send it to you that way (and refund you the difference via paypal). For flat paper items within Canada I ship via regular mail (usually about 5 days).

SHIPPING TO THE USA:

For packages to the US I ship via CanadaPost Small Packet and Light Packet Airmail which takes approximately 5-10 business days to the US (please allow extra time for possible customs delays and busy Holiday times). If you would like me to ship via Surface (slightly cheaper, but takes MUCH longer) please let me know and I'll set it up for you. Also if you're in a rush and you'd like something quicker please let me know before ordering and I'll quote you a price (just a warning, it's usually very pricey!).

INTERNATIONAL SHIPPING:

I ship via CanadaPost Small Packet and Light Packet Airmail which generally takes approximately 6-11 business days internationally or possibly more depending on your location (please allow extra time for possible customs delays and busy Holiday times). This shipping price does not include any customs forms or taxes that your package might incurr when shipping from another country.

RUSH ORDERS:

If you're in a rush to get your items, or you have a deadline please let me know before ordering and I'll do my very best to get your items out in a timely manner. But please understand that I cannot perform miracles, nor do I have any control over CanadaPost rates or shipping times.  Also if you'd like to discuss speedier shipping methods (or even cheaper shipping methods), please let me know before ordering and I can quote you an estimated cost.

LOCAL PICK-UPS:

If you live in the London Ontario region and would like to "pick up" your items (in order to save on shipping fees), please let me know! I am happy accomodate! :)